INTEGRATED COMPLIANCE
Peace of Mind is Not Just About Investment Performance
Pre-need accounts sit inside a complex framework of state rules, documentation, and audits. PNA’s platform connects investment management, record keeping, and trustee oversight, giving you a clear compliance record.
PNA builds compliance into daily operations, so you stay audit-ready by design. Key actions are documented in one system and guided by state-specific workflows, creating a clear, auditable record over time.
Compliance Doesn’t Have to Be a Solo Effort
Audit-Ready, By Design
Audits are easier when everything examiners need is in one place. You will find the documents and history associated with any contract easily accessible within the platform.
Funding, retainage, and at-need disbursements flow through standardized workflows that align with statutory requirements.
Your compliance story is always up-to-date. Real-time records show contract status, account activity, retainage, and documentation — all in one place.
When auditors ask for information, key documents are already accessible—and PNA helps you gather anything additional they need.
Multi-Location Complexity and risk
Compliance Starts With One Source of Truth
PNA standardizes workflows, documentation, and approvals across every location. With one system as the source of truth, staff follow the same steps and meet the same compliance standard—no matter the location.
FAQ
Learn more about PNA Compliance
Every pre-need contract is linked directly to its corresponding customer account within the PNA platform. Contracts are accessible for viewing or download at any time, creating a clear and auditable record that is available whenever you or a state examiner needs it.
Retainage calculations are handled within PNA’s standardized compliance workflows and documented at the contract level. For funeral homes operating in states where retainage is permitted, PNA captures the calculation and maintains a clear record that aligns with applicable state requirements. That documentation is available within the platform and accessible during regulatory reviews or audits.
No. Audit support is included in PNA’s standard fee. When state examiners request documentation, everything they need is accessible within the platform. PNA’s team is available to assist in assembling records at no additional charge.